Why
Do "You" Need an Employee Opinion Survey?
Business
Managers know that poor employee relations can lead
to low productivity, high turnover, and other management
problems. Unfortunately, most organizations ignore the
problems because they are so difficult to pinpoint.
Programs
to promote positive employee relations should value
and encourage regular, candid communication between
employees, without fear of reprisal or loss of status.
They require "active listening" and "thoughtful
feedback." This can be captured most effectively
by an impartial outside third party. Employee
Opinion Surveys are the first step in the improvement
process because they provide a baseline of existing
conditions. They point out human resource problems such
as job dissatisfaction, lack of training and development
needs, benefit and compensation inequalities.
Opinion
Surveys give employees an opportunity to "sound
off safely." Opinion surveys give employers an
opportunity to improve their working relationships with
employees, a definite edge over their competition and
overall effect their bottom line.
What
Should an Opinion Survey Measure?
That
depends on the organization’s objective. In general,
a business has the following objectives, but the questions
will vary based on the size, culture and industry:
- Profitability
- Return
on Investment
- Competitiveness
- Business
Growth
- Product
Development/Efficiency/Quality
- Safety,
Health and Environment
- Culture
What do Employees want to see in an Opinion Survey?
It
is important to recognize each employee as an individual.
What is important to one is not necessarily as important
to another. Generally however, employees want:
- Job
Security
- Employee
Input on Decisions
- Fair
Pay and Benefits
- Meaningful
Work
- Recognition
Survey Description
Each
survey consists of both experienced-based questions designed
to obtain quantitative data and customized questions that
companies may wish to add. Categories include:
- Communication
-
Compensation and Benefits
-
Culture
-
Employment
-
Empowerment
-
Growth and Advancement
-
Health and Safety
-
Hours of Work
-
Job Performance
-
Leadership
-
Management Practices
-
Policies and Procedures
-
Supervision
-
Quality
-
Reaction to Survey
-
The Job
-
Training and Education
-
Working Conditions
- And
More…
Confidentiality
Employees
may participate in Bee Tree surveys by completing a
printed survey booklet, answering questions by phone
or participating electronically through our Web site.
Survey Results
Survey
results are calculated electronically and returned within
twelve (12) weeks of participation. Employers will receive
a complete breakdown of every question, by department.
National norms, colorful bar charts and executive summaries
can also be obtained to assist employers with employee
feedback sessions. Finally, summaries can also be provided
to each employee as well to reaffirm the employers commitment
to the project.
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